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Knowledge Base
Enhance the use of the system with details of our modules and functionalities

Premature Exchanges

The control of premature changes in your day-to-day operation PrintWayy's premature change management aims to support the control of situations where a supply with low load level is replaced in the printer still with significant capacity...

Excluded exchanges

The Excluded Exchanges screen allows a detailed view of each excluded exchange suggestion for a part or supply already made in the system, for any customer and on any printer. It is important to be aware that after a pending/confirmed exchange is...

Confirmed exchanges

Confirmed Exchanges The Confirmed Exchanges screen provides a detailed view of every part or supply exchange that has already been made in the system, for any customer and on any printer. Viewing the details of a confirmed exchange To view the details...

Upcoming exchanges

How are averages created? The level estimates and forecast swap screen allows you to have a view of all supplies monitored by PrintWayy that have entered the actual level estimates and forecast swap date routines. In order to ...

Pending Exchanges

The Pending Exchanges page shows all monitored supplies in the system that have an addition or suggested exchange pending. These situations occur when: PrintWayy automatically detects that a supply has possibly been exchanged based on the...

Supply levels

Through this sub-menu it is possible to monitor the level of all supplies in the park and know which ones are running out for replacement. It shows the information about the supply, printer, customer, location, supply level, among others, that can be...

Supplies

The Procurement menu groups all the functionalities aimed at monitoring and managing supplies. Only one of the sub-menus is released for all modules, this sub-menu is: Supply Levels. The other sub-menus belong to the Supply Management module.

Alerts closed

Closed alerts are those that are no longer occurring, or that have been manually closed by your company's users, in the case of preventive maintenance alerts, as these do not depend on a signal from the equipment indicating that they are no longer occurring. By...

Alerts ignored

Only alerts that are automatically created by a printer can be ignored by users in your company, signaling that they should not be handled and should no longer be shown in the list of active alerts. When you ignore an alert, it will be displayed in the...

Alerts associated with open calls

Active alerts can be associated with technical calls, so that they can be handled. When this association between the call and the alert is made, the alert still has the status of active, but is listed in the Alerts menu associated with open calls. Associating a...