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Alerts

Alerts closed

Closed alerts are those that are no longer occurring, or that have been manually closed by your company's users, in the case of preventive maintenance alerts, as these do not depend on a signal from the equipment indicating that they are no longer occurring. By...

Alerts ignored

Only alerts that are automatically created by a printer can be ignored by users in your company, signaling that they should not be handled and should no longer be shown in the list of active alerts. When you ignore an alert, it will be displayed in the...

Alerts associated with open calls

Active alerts can be associated with technical calls, so that they can be handled. When this association between the call and the alert is made, the alert still has the status of active, but is listed in the Alerts menu associated with open calls. Associating a...

Active alerts

Active alerts are alerts that have been created and have not yet been dealt with. On this screen it is possible to perform a series of groupings and filters that make the visualization of alerts more peaceful. In the alerts panel we have the option to display all alerts in the same...

Alerts

Alerts are notifications created by equipment or Printwayy itself, and are handled by the provider. These alerts are intended to assist in the management of the entire print fleet, either by indicating the existence of a problem in a particular printer...