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Welcome to PrintWayy Dragon
Introduction to the customer-oriented tool

Frequently Asked Questions

How to check that PrintWayy Client is running correctly? There are a few things you can check on a machine where PrintWayy is installed, to validate that everything is running correctly and counters are being sent to the server ....

Installing PrintWayy Client

To install the PrintWayy Client module, download the installer and its prerequisites from the download page and verify that the requirements below are met: The computer/server where the installation will run must have an internet connection and must...

Reports

PrintWayy allows you to generate reports to track the number of prints and scans made per printer. To run reports, you must select a date range: Free Date Range or Billed Period. The first option...

Callers

Users of the Client type will be able to open calls to report possible problems with the printers. To open a new ticket, simply click the Open Ticket button. The following screen will appear: Select the type of call, add the printer (or printers)...

Alerts

Alerts are notifications created by equipment or Printwayy itself, and are handled by the provider. These alerts are intended to assist in the management of the entire print fleet, either by indicating the existence of a problem in a particular printer...

Supplies

Intelligent Supply Replenishment provides operations with precise Artificial Intelligence technology that will replenish what needs to be shipped to customers based on their specific needs. To make it all work well, supply chain companies...

Printers

Printers The Printers item displays a list of all printers that are being monitored. For each printer, among other information, the model, location and current status are displayed, as per the icons below: Printers that are no longer...