Alerts are notifications created by devices or by Printwayy itself and handled by the provider. The purpose of these alerts is to help manage the entire printer fleet, either by indicating the existence of a problem in a particular...
Communication failure alert The number of hours configured in this field will be the time PrintWayy will wait before opening printer alerts or alerts for PrintWayy connections without communication with the server. For example: If you configure 6...
Two types of users can open tickets: client users and provider users. This topic presents how each type of user opens a ticket and their details. Opening a ticket by client Client-type users can open tickets to...
