Callers

Users of the Client type will be able to open calls to report possible problems with the printers. To open a new ticket, simply click the Open Ticket button. The following screen will appear: Select the type of call, add the printer (or printers)...

Callers

Using the Calls module it is possible to create and manage all the technical support your company provides to customers, relating SLA, sending items, opening calls through alerts, services, and much more. Calls with no assignee Active Calls...