How to find the page counters to generate your collections?

In order to perform monthly billing for your customers, you need to obtain the page output of all your printers. Printwayy has 3 ways of obtaining the counters which are:

  1. details screen of each printer
  2. print and copy report
  3. monthly closing report

Evaluate below the main considerations on each way of obtaining data and choose the one that best fits your way of working.

1. Printer Details

Through the details screen of each printer, in addition to accessing the current status and the last counters collected, you can check the status of supplies. To access the details, go to the menu Printers > Printers by client. Select the client in question and then open the details of the printer(s) you wish to get the latest reading.

Features:

  • On this screen you will always see the most up-to-date information for each printer;
  • The interval between each update is 30 minutes;
  • The number of counters displayed varies depending on the manufacturer/printer model;
  • For B&W equipment, you can take into account only the General meter;
  • For colour equipment, if your billing is distinct between B&W and Colour, there will be the General B&W and General Colour Total counters available for billing;
  • There are printers that count Single Colour and 2 Colours prints/copies. In these cases the General Single Colour and General 2 Colour outputs will also be shown as Colour output. Then the output Color will be composed of: General Total Colour + General Single Colour + General 2 Colour;
  • All other counters shown make up the general counters.

Good practice:

  • In large quantities of printers, this model will demand a greater effort to collect the counters. In this case, the reports of prints and copies and also the monthly closing, can be great allies to save this time;
  • Keep an eye on the date and time of the last reading to ensure that the printer has up to date data.

To find out more click here.

2. Print and Copy Report

In the prints and copies report you can obtain, at a single time, the counters for all the printers of the same client and/or contract for a given period. Go to the menu Reports > Prints and copies per printer. Select the client, the contract (if any) and the desired period.

Features:

  • Mass generation of counters from all customer/contract printers at the same time;
  • It is possible to enable the graphics that show the daily evolution of printouts, giving more clarity to the use of printers in the period;
  • Possibility of separating the report by location, for example: head office and branches, as in the registration of the client in question;
  • The columns of the reports are customizable, you can include information relevant to your billing and verification; SEE HOW TO SET THE COLUMNS.

Good practice:

  • Enable the column for the end date and time of data collection to ensure that your billing is up to date. In this report there is no information regarding possible communication failures and printers with outdated data;
  • Preferably, generate the report referencing in the end date a day already closed. If you generate this report on the current day/today, at different times, you will probably get different results too, because the printers are in use and the system is constantly collecting data.

To find out more click here.

3. Monthly Closing Report

The monthly closing report in Printwayy is the most robust feature to support invoicing activity, due to the series of controls it provides.

SEE IN THIS TUTORIAL all the steps to configure and use this resource.

Features:

  • Have the final result of the closure automatically correlating the meter data with the cost settings;
  • Existing configuration for automatic sending of the closing to the desired email accounts when the invoice closes, both your company's employee and the end customer;
  • Pending control, warning about printers outside the contract, without cost configuration or with outdated data;
  • Real-time view of monthly turnover, based on pages produced to date;
  • Report with customisable title and incremental control number;
  • Information available in the report can be customised;
  • Control of additional monthly or sporadic costs in each charge;
  • Have the possibility of inserting additions and discounts before freezing the closure.

Good practice:

  • Leave automatic freezing of reports, reducing operational time for the collection sector;
  • Determine an e-mail address of the person responsible for collections, to receive the summary of collections and possible pending issues to be checked.

To find out more click here.

To return to the PrintWayy prerequisites and operation menu click here.

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