Stock of supplies

You can feed your company's supply stock in two different ways: on the Exchanges > Stock screen, by registering individually, or in Exchanges > Stock entry, by registering several supplies that have already been registered previously.

 

Registering supply

The All items tab gives you an overview of all the supplies you have registered and their quantities in your company, with your technicians and with your customers. To register a new supply, click on Add item.

 

 

Enter the type, make and model of supply.

The procurement code field can be used as an identifier when integrating with a third-party system.

Make sure you enter the color of the supply correctly, as the system uses this information to suggest the use of this supply during exchanges.

The useful life information is used to calculate system averages, checking that the use of the supply is consistent with the performance reported by the manufacturer.

The sales price is applied to the calls module calls that used stock items, making it easier to calculate the service provided.

Another very important piece of information is to inform the compatibility of this supply. If you don't tell it which devices it's compatible with, the system assumes that it can be used by any printer, and it could be mistakenly used by devices that aren't compatible in the future. It is also possible to inform the useful life of the supply with the device, making the average and efficiency calculations more accurate.

When registering a new procurement type, remember to enable monitoring of the type registered.

 

Stock entry

If you need to, you can add items to your stock or your customer's stock by entering an invoice and the supplier. On the Stock entries screen, click Add entry.