Monitoring
PrintWayy Client, monitoring printers and counters

PrintWayy Client installation

Download the latest PrintWayy Client installer and install the prerequisites if necessary. To install PrintWayy Client, you need to be connected to the internet. After selecting the installation language, the installer provides two...

Monitoring printers with PrintWayy Client

PrintWayy Client can monitor printers that are connected to the network (cable/Wi-fi) or via USB. You can consult our list of approved devices to ensure that your device will work Monitoring network printers By IP...

Monitoring printers remotely

There are two ways to monitor printers remotely and both require the PrintWayy Client to be installed in the client's environment. Scanning the client's environment The PrintWayy Client has routines for scanning the network where it is installed and when it finds...

Printer with manual counter entry

Manual counter posting is available for printers that are not being monitored by PrintWayy Client or are not on other clients. Adding a printer with manual counter entry to a client On the Printers by... screen...

Viewing your printers

The system provides the Complete Park screen, where you have an overview of your printers, and the Printers by customer screen, where you have a more detailed view of the printer at your customer. Complete fleet On this screen you have a view of all...

Viewing counters

There are 3 ways to view printer counters, either monitored by PrintWayy or by receiving the counters manually. A more practical way of viewing the counters is to use the tool's Finance module, where the system organizes...

Moving printers between clients

Just as you install and collect printers from your customers, you should also flag these movements within the system so that you have an up-to-date view of your fleet. Adding a printer to a client You can flag...

New printers

The PrintWayy Client has scanning routines on the network where it is installed and when it finds new printers installed, it transmits these devices to the New Printers screen. If the printer belongs to your company, simply fill in the fields Owner,...

Duplicate monitoring

The duplicate monitoring screen shows printers that, for some reason, are being monitored on more than one client. This happens when a printer is installed on a client but its monitoring is active on a previous client. In this case the...

Printer settings

The system has some settings at printer level to meet specific needs. Go to the Settings tab of the Details screen for any printer on the Printers per client screen. Monitoring Monitor the alerts generated by this...

Keeping printers communicating

Failure to communicate with the printers can lead to various problems such as failure to capture counters, failure to capture supply levels, no notification of supply changes, incorrect calculation of the closing, peak production at the next closing,...

Configuring proxy in PrintWayy Client

During installation In the step of choosing the form of communication, simply choose Internet (Web Services) and check the Use proxy server box. A form will appear, simply fill in the details of the proxy server and continue with the installation. ...

[Video] PrintWayy Client and counters

Exploring the PrintWayy Administration tool: https://youtu.be/f8PMsbhg7rM Identifying Communication Problems in the PrintWayy Client https://youtu.be/Vqke2AiI8Ug Viewing the counters https://youtu.be/aTpeg2Q-gfw

Setting up Printwayy Client communication via e-mail

For restricted environments that do not allow communication via the Internet (Web Services), it is possible to exchange data via e-mail. If you choose to communicate via e-mail, it is important to have a specific account for this purpose, as it will generate a...