Jan 4, 2023 | Welcome to PrintWayy Dragon
Alerts are notifications created by equipment or Printwayy itself, and are handled by the provider. These alerts are intended to assist in the management of the entire print fleet, either by indicating the existence of a problem in a particular printer...
Jan 4, 2023 | Knowledge Base, Configurations
In this menu you can configure PrintWayy in the way that best fits your business. From your work hours to call setup, user accounts and even the notifications you'll receive by e-mail! PrintWayy access accounts Settings...
Jan 4, 2023 | Alerts, Knowledge Base
Closed alerts are those that are no longer occurring, or that have been manually closed by your company's users, in the case of preventive maintenance alerts, as these do not depend on a signal from the equipment indicating that they are no longer occurring. By...
Jan 4, 2023 | Alerts, Knowledge Base
Only alerts that are automatically created by a printer can be ignored by users in your company, signaling that they should not be handled and should no longer be shown in the list of active alerts. When you ignore an alert, it will be displayed in the...
