Email Settings

Notifications

PrintWayy allows you to set up email notifications for certain situations that occur in the system. These notifications are useful to help monitor important events, such as notifications that supplies are running low, or even that a printer is monitoring for a problem.

Creating a notification

Even in a notification already created, you can edit it by selecting it and clicking on Change notification . To delete a notification, simply select it and click on Delete notification.

Important!

Even if a notification is created after a situation is already happening, at the next email checking and sending routine the notification will be sent.

Example: 

Let's say I have in a customer's inventory 3 items of a Black Toner Cartridge and then I create an inventory notification with quantity below 4 items. Then after the notification is created, when the next shipping cycle occurs the email will be sent.

Sending Reports

You can configure PrintWayy to automatically generate closure summary emails. This setting is only available for users with permission to view costs. To add a new automatic report generation setting, go to the Emailing reports submenu in the settings menu.

Add Report Configuration

Indicate which clients the configuration applies to. You can indicate more than one client in the same configuration, or even indicate that the configuration applies to all clients. Next, indicate which users should receive the e-mail with the report, and you can indicate more than one recipient. You can only indicate as recipients users within your company and with permission to view costs. After filling out the fields, click Save.

The emails with summary of closures will be sent daily, listing all closures closed on the previous day. For example: on the 11th of each month an e-mail will be sent listing all closings closed on the 10th of that month. However, if no closure is closed on the 10th, no e-mail is sent.

General Settings

Reply address for notification e-mails

Fill this field with your company's e-mail address, so that whenever one of your customers replies to a notification e-mail generated by PrintWayy, it will be forwarded to the e-mail address in this configuration.

E-mail for new PrintWayy access accounts

When a new access account is created on PrintWayy, a message is sent to the registered e-mail address. In this message is the confirmation of the account creation and the password, automatically generated by PrintWayy. You can customize the subject and content of this message.

In the content of the email you can add key fields that will correspond to the user's email and the generated password. These key fields can be added in the Insert E-mail Key Field and Insert Password Key Field options.

 

To return to the Settings menu click here.

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