How to do a Help Desk with PrintWayy Introduction to Help Desk Customer calls Handling of open calls SLA control Getting to know the Calls report To return to the Tutorials Menu click here. Was this article helpful? Yes No Related Articles Supply management 1 Printer and system alerts 1 Financial 7 Viewing the collected counters 2 Identifying problems with PrintWayy Client 11 Getting to know the Administration tool 5