Learn more about PrintWayy
PrintWayy is a solution for monitoring printing environments, that
captures counters, supplies and alerts from printers and MFPs and
and makes this information available for management of the print outsourcing provider
outsourcing provider and its customers.
PrintWayy is divided into three parts:
PrintWayy Client
PrintWayy Client is the module installed in the environment where the printers are,
usually a print server, and is responsible for capturing data from the printers.
capture data from the printers. The client is composed of an administration tool, Windows
desktop, and 4 services that run in the background.
Administration Tool
This is used only by the ISP's technicians to indicate, among other settings, which printers should be monitored, right after installation.
The services that run in the background are:
NetClient Service
This service is responsible for monitoring the printers and generating a compacted and encrypted file with the captured information. Every 30 minutes the service communicates with each network printer, going directly to the IP address configured in the system, and requests some information through the SNMP network protocol and sequences existing in the standard PrinterMIB implemented by each manufacturer / printer model.
The following information is collected from each monitored printer:
For each counter the current value and the type are collected.
Example: BP printout current value 15256 pages.
For each supply the type and the current level are collected.
Example: Black toner cartridge with 80% current level.
For each alert the type and description of the alert are collected.
Example: "Toner low
Each set of data collected is inserted into a JSON file, which goes through an encryption and compression algorithm, both developed by PrintWayy. This way, we guarantee the confidentiality of the information collected and also a very low disk space required for the temporary storage of this file.
The generated file also has its own extension (.plog) and is stored in a
solution's working directory for later sending to the server.
Link Service
This service is responsible for monitoring the directory of .plog files and sending them through a webservice to the PrintWayy server. The webservice used in this communication has the following address:
The sending occurs with a secure connection through the HTTPS protocol, port 443, the same standard used by banks and well-known e-mail services.
Updater Service
This service is responsible for querying the SouthWayy server, every 2 hours, for
for possible updates that have been made available. Updates include
corrections and improvements to the modules mentioned in this document, when necessary. A
search for possible updates is also performed via webservice, secure connection
at the following address:
Updater Guardian Service
This service is responsible for monitoring the activity of the services mentioned above
and ensuring that they remain running.
When installing the PrintWayy Client package on the server, you can define Proxy settings, including server address, communication port and authentication if any.
PrintWayy Server
The data collected by PrintWayy Client and received in the PrintWayy server is stored in a robust and secure cloud computing structure, Microsoft Azure.
Once the information is received, the .plog files are unzipped and decrypted and a set of services process the information, which is then made available for viewing on the PrintWayy Website.
PrintWayy Website
The PrintWayy Website is a web application where the provider's users and their clients can view information about the data collected from the printers and MFPs. As with the communication between Client and Server, access to the
page is accessed through a secure communication channel (HTTPS). In addition,
access is individual, where each user must enter his e-mail address and password to access. PrintWayy can be accessed at www.printwayy.com.
PrintWayy Client installation requirements
Operating System Requirements
Compatible with Microsoft Windows systems, minimum versions required:
Windows XP SP3 or Windows Server 2003 SP2;
Hardware requirements
1Ghz processor or higher;
1GB RAM or higher;
850MB of free disk space (for x86 architecture);
2GB free disk space (for x64 architecture).
Environment requirements
.Net Framework 4.0 - for Windows XP and Windows Server 2003 environments;
.Net Framework 4.5.1 - for environments with Windows 7 and higher or Windows
Server 2008 and higher;
It is necessary to run the installation and services with user Administrator or
user that is in the Administrators group of the workstation;
UDP ports 161 and 162 released in the firewall. These ports are used to read data from network printers, through the SNMP protocol;
Internet connection and access to PrintWayy's WebServices:
https://ws.southwayy.com/southwayywebservice.asmx.
PRINTWAYY ARCHITECTURE AND OPERATION
IMPORTANT: all communications that occur via web service, and the access to the PrintWayy Portal itself are performed through a secure connection, using the HTTPS protocol. Learn more about compliance and security of PrintWayy products by clicking here.