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Callers

Active Calls

This screen provides a summary of the progress of the technical calls that are registered in PrintWayy, and also allows new calls to be opened and deleted. On the calls screen you can group and sort the items, and also indicate that...

Unattended Calls

Viewing the details of Calls with no Assigned Responsibility When a new call is created by a Client type user, it will automatically appear in the "No Responsible" sub menu and will remain there until a Collaborator type user accesses the assigned responsibilities.

Callers

Using the Calls module it is possible to create and manage all the technical support your company provides to customers, relating SLA, sending items, opening calls through alerts, services, and much more. Calls with no assignee Active Calls...